James Ketchum, MD

James Ketchum, MD
Mercy Medical Group Woodlake Internal Medicine 1585 Woodlake Dr Ste 106 Chesterfield, MO 63017
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Dr. Ketchum takes the time to get to the bottom of whatever the issue is. He listens and is the best diagnostician there is. I never mind waiting because I know he is giving all his patients the same compassion and care they deserve.
by Happy Patient xxx.xxx.140.22
June 07, 2018
Dr. Ketchum is a brilliant diagnostician. I wholeheartedly recommend
him for your primary care needs.
by GMF xxx.xxx.153.215
December 03, 2015
Were the waiting room chairs comfortable at this doctor's office?
Yes
by Anonymous xxx.xxx.33.110
April 16, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.81.153
December 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.87.77
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Bob xxx.xxx.42.206
August 22, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 11, 2012
Would you refer this provider to a family or friend?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 10, 2012
Dr. Ketchum is an outstanding physician. I've unfortunately been afflicted with two fairly rare illnesses and Dr. Ketchum correctly diagnosed each of them very quickly and without unnecessary testing. He is compassionate and goes out of his way to thoroughly answer questions and provide testing results quickly. I can't imagine having any other primary care physician!
by L Downs
January 09, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
December 20, 2011
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