Heidi L. Chan, DDS.

Heidi L. Chan, DDS.
Heidi L. Chan, DDS. 9241 Reseda Suite 104 Northridge, CA 91324
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dentist explain your dental procedure to you?
Yes
Were you able to relax during your appointment?
Yes
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous xxx.xxx.101.254
January 06, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.52.14
May 13, 2013
Did this provider answer all of your questions?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Yes, they don't mind answering my questions
by ed xxx.xxx.41.254
December 17, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.108.93
October 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.145.234
May 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.153.6
May 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by celina xxx.xxx.248.222
March 28, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.229.50
March 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by revots xxx.xxx.200.107
February 02, 2012
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
January 05, 2012
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