I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. It is obvious that their office is cleaned regularly. It was fantastic. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.