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Gardner Dental Lab

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Gardner Dental Lab
Gardner Dental Lab
(1 Review)
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11113 148th Street East Puyallup, WA 98374
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(1 Review)
They have a normal restroom w/the complimentary dental paste & brushes; not a real big deal but it's nice it's there. They are centrally located on Meridian and easy to get to w/nice parking. The big, old house turned office building houses only his dental practice. The staff seems to care enough about you while you are there in the office. It's after you leave when their deficiencies become apparent. I and my family have gone to Dr. Bailey for several types of dental issues. I do want to mention a few issues that new patients should know about but unfortunately won’t learn about until they are in need of emergency or after hours care. First, Dr. Bailey does not have ANY back up dentist that will cover him for after hour calls or when he is unavailable. Bailey also has NO after hour’s phone number if you have problems and need to speak to him after your dental care. I believe by law dentists are required to have a DDS to cover their patients if they are not available. Second, if you call Bailey’s office after hours you will hear a message referring you to an ER Dentist somewhere in the Puyallup area. I’ve called that dentist when I was in desperate need of additional treatment after developing problems after dental treatment. The ER Dentist told me they have never been contacted by Bailey and do not know why he recommends their office on his answering machine. They said there was nothing they could do for me and that I would need to be treated as a new patient because I was not a patient of record with them or I could go to the local ER Department. That means new dental charges on my already limited dental insurance for a problem that could have been handled with a simple phone call. Third and also noteworthy, is the fact that my 50 year old diabetic husband had to have 4 badly infected teeth removed at one visit and was told to take Ibuprophen and was given a prescription for only 12 Vicoden. This kind of treatment is horrific and unjustified exhibiting little compassion for after hours and home care. How can a patient heal properly if they are suffering so much that they can’t sleep, eat, or barley talk? I called Bailey to tell them my husband was suffering and that the Vicoden wasn’t working. I was told to tell my husband to tough it out for 48 hours and after that he would be better. Diabetics take twice as long to heal so that line about ‘48 hours’ was bull****. Fourth, they are always closed on FRIDAYS. So that means patients are totally on their own until Monday. How many times after dental work do patients need to speak to their provider? I think if just one patient has after hour’s pain or problems then they should provide a number for that patient. Dr. Bailey and each of his staff are trained to be ANTI PAIN RELIEF. They don’t believe in dental pain; instead, they believe that after treatment patients are all better. Bailey may think he is good but he is not that good. The patients original problem may or may not be fixed but almost all patients experience some kind of dental pain after treatment; some worse than others. Bailey and his staff also believe that Ibuprophen is a magic cure all to every type of after care. I’m a retired ER Nurse and I know patients in pain will not get addicted with one prescription and I know Bailey won’t get in trouble by the DEA for prescribing a patient of record adequate pain relief. So after confronting Dr. Bailey and staff I was told that it is standard with them to only prescribe a maximum of 12 Vicoden per prescription, per procedure no matter what was performed and that Bailey will only refill it one time and only then if the patient has one foot in the grave basically. Instead he recommends Ibuprophen to all his patients for dental pain. The dental assistants are even worst when it come to this subject; it seems as if they pride themselves on not providing pain relief, like it’s a good thing. They brag about not taking pain relief for their dental pain and wear it like a badge of honor. One said, “I can’t believe I had to take two Alleve”, as if she had just used an illegal drug or something. I don’t see ‘toughing it out’ as a badge of courage or something to be proud of! I don't feel 'week' if I have to have pain refief perscribed. The staff also acts really put out when a patient tasks for a prescription for pain relief (like they smell a really bad fart). Price wise with Bailey you will get the most out of your dental insurance and he seems to knows what he is doing but be prepared to grin and bear it. One last thing, the medical industry is a service industry, albeit highly trained and highly paid but still a offering service to the public. This is forgotten by the providers as they are trained and develop an arrogant god like demeanor while all the while believing that the public are there for them not the other way around.

by WAMom
January 05, 2012
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11113 148th Street East, Puyallup, WA 98374