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Valley Oral Surgery

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Valley Oral Surgery
Valley Oral Surgery
(7 Reviews)
> Get Phone Number & Directions
4437 Starkey Road Roanoke, VA 24018
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
This is a horrible facility. My husband had a really bad tooth ache as which he went to Valley oral Surgery to see what could be done. At the consultation we explained to the dentist that our insurance wouldn't cover a complex surgery for another 6 months, so needed to know how it would be filed before proceeding. The dentist assured us it would be filed as simple extraction as the issue would not need complex surgery. After the appointment our insurance denied coverage because the dental office filed as complex. We called and explained what we were told, they refused to file it correctly. I tried to get my husband's xrays and medical records so we could switch to another dentist, they tried to refuse since we still had a balance...which is a violation to HIPAA federal law!!!! If I wanted to switch to another dentist because they are crap, I am allowed to get those records. After being put on hold again, they came back and asked where they should send the records.
by Teresa xxx.xxx.4.71
May 09, 2016
I recently had a wisdom tooth extracted at Valley Oral, and it was a very unpleasant experience. I attempted to communicate several health issue with Dr. Larry Meador prior to surgery, but he was uninterested and as a result my recovery is unnecessarily difficult. I found any type of communication with him almost impossible; in fact several times I noticed him looking out the window as I was explaining health complications to him. He was preoccupied, uncaring, and uninterested in his patient or his work. I certainly do not recommend him as an oral surgeon.
by J xxx.xxx.22.154
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.131.8
February 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Pkistner xxx.xxx.206.132
January 24, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider use current and safe equipment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 17, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
June 21, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I wasn't worried about their equipment. It was safe and well taken care of. They are always prepared for my appointment and remember everything about me. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
by Bob
April 14, 2011
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Map and Directions
4437 Starkey Road, Roanoke, VA 24018