They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They were so nice and professional and even called me to remind me about my upcoming appointment. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Their office was nice and quiet. I was worried it would be overly loud but it was fine. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment!