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Almond Dental

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Almond Dental
Almond Dental
(3 Reviews)
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1793 South West 9000 West Jordan, UT 84088
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you experience excessive oral pain after you left your appointment?
Yes, it took a long time for me to recover
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have helpful information available online?
Yes, but very little
Does this provider give unbiased advice?
Yes
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.71.116
June 05, 2013
My daughter goes to school in Salt Lake city. Almond dental is on our insurance. I dealt with Nicole via phone to arrange payment and coverage. She was VERY professional and friendly. She later mailed the receipt to me.
Great service!
by Dave xxx.xxx.32.6
January 02, 2013
Dr. Almond is a very friendly dentist and takes time to listen and discuss things with his patients during each visit. I have enjoyed visiting him for the last few years.

Unfortunately, he has a receptionist, Nicole, who has recently become very unprofessional and unkind. When I was on the phone, upset about the news that they had performed some work that was not covered under my preventive services, Nicole very callously remarked that I sounded "silly" and the whole conversation was "comical."

I later called to discuss the situation with Dr. Almond himself because I wanted to avoid confrontation with Nicole again. I politely asked if Dr. Almond would return my call when he was available and she said she would be happy to give him the message. However, when I gave her my name and she realized who I was she said, "Well Dr. Almond will not call you back, just so you know." It is disappointing to think that Dr. Almond would refuse to speak to one of his patients regarding her medical history.

Because I this, I was forced to discuss things with Nicole again. I tried to calmly discuss the situation and better understand why the services performed were not covered. I even apologized for jumping to conclusions during our previous phone call. However, Nicole very rudely would cut me off and simply and sarcastically say, "We do the best that we can." She continued by saying that she was not sorry for what she had said to me in our prior conversation and that their office was happy to say goodbye to me as a patient.

I personally don't think a dentist office is doing the "best that they can" when they employ someone like Nicole and tolerate that sort of behavior in their office. I would not recommend visiting Dr. Almond's office with Nicole still working there.
by toothfairy
June 15, 2009
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Map and Directions
1793 South West 9000, West Jordan, UT 84088