The Texas Children's Dental Universe

The Texas Children's Dental Universe
The Texas Children's Dental Universe 1114 14th Texas City, TX 77590
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
My child was traumatized by this office. He is 3 years old and was not allowed to have an adult present even though he was crying very hard. He does not want to visit the dentist because of this. The staff did not seem concerned that he was crying and would not allow me to be with him in the toy area to wait for the dentist. He was made to come to the front which upset him again. He has been held down here, and I do not recommend this practice to anyone.
by Concerned Nana xxx.xxx.156.127
May 14, 2015
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.80.192
November 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.152.162
July 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jessica xxx.xxx.179.81
January 13, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was completely satisfied with my visit and feel that it was time and money well spent. I am lucky to have found such a great dentist. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by CRYSTAL
January 10, 2012
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this dentist allow you to regularly rinse your mouth during your procedure?
No, it was almost unbearable
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
December 21, 2011
I really love the care that they give to my children. Dr Dutton is the best! I travel just to take my children to her and that is very hard to find a dentist that your children love and feel comfortable with. The staff is very nice and welcoming as well and they are great with the kids as well. Kuddos to you all!!!
by Crystal Gonzales
August 03, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by tifany
May 27, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
April 26, 2011
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