They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I would definitely recommend them to my loved ones. I was so happy with their services.