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Andrew Ducote, DDS

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Andrew Ducote, DDS
PATRIOT DENTAL
(23 Reviews)
> Get Phone Number & Directions
503 E. Palm Valley Blvd Bldg. 1, Ste 100 Round Rock, TX 78664
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Dr D is an excellent dentist. His hygienist, Beth, is the best!
by rw xxx.xxx.137.62
September 20, 2017
Did they follow up with you after your appointment?
Yes.
Was this dentist friendly?
Extremely Friendly
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous xxx.xxx.119.196
May 20, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Dan G xxx.xxx.43.184
November 27, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.122.119
October 30, 2012
Description of Experience:
I requested an appointment for general cleaning and X-rays. Office was not the Taj Mahal but was clean and relatively modern. Front office staff were friendly and hygenists professional and friendly also. Dr. Ducote was basically friendly in his nature. His approach was, however, predatory in his hard salesmanship relative to procedures I neither needed nor wanted.
Overall Comments:
Dr. Ducote came in and immediately, after looking at my X-rays (4 bite wings and upper and lower front, 6 in all) started taking photos of my teeth with what I assumed to be a fiber optic probe. He then proceded to try to sell me on caps and procelain cosmetic coverings of my teeth in what I would say was a moderately hard sell, continuing after I stated, several times, that I had no interest. My teeth are relatively good looking, having be straightened following periodontal work in the late 80s. I have no obvious decay or broken teeth showing.

He finally gave up on he selling and we started discussing the work that was scheduled. Mind you that I had simply scheduled a general cleaning. He told me that he would not do just a "level 1" cleaning but had to do a "level 2" and really thought he should be doing a "level 3" cleaning, both significantly more expensive than the general ("level 1") cleaning which I had requested. We discussed this and his point was that the use of the ultrasonic cleaning probe was "special" and not included in the general cleaning. It's use increased the cost of the cleaning to $172! Mind you that the dental plan of which he was an acknowledged member, listed a cleaning at $29, periodontal maintenance at $60 and the most expensive, periodontal scaling and root planing, at $94!

He steadfastly refused to do what all my dentists in the past have done with a general cleaning, use ultrasonic probe, manual scraping and polishing. I refused and the discussion ended there, the scheduled cleaning not being undertaken. Dr. Ducote provide me with a suggested plan of care that included $422 of work.over and above the cleaning with a dental plan savings of $35. This was vs $457, a savings of 7.7% vs plan-published plan of from 50% to over 80%.

I subsequently called six different dentists in our area and inquired specifically about the procedure and costs. All stated that use of the ultrasonic cleaning probe along with the manual scraper and rotary polisher were standard in a basic cleaning and the higher degrees of cleaning were generally for persons having various degrees of peridontal problems which I do not have. They all had costs between $75 and $90 for the cleaning.

Needless to say, I would not return to this dentist. I believe he is profligate in his approach and more interested in paying for his "very expensive building" than providing excellent service for a reasonable price.
by O Jones xxx.xxx.149.132
September 24, 2012
Description of Experience:
I requested an appointment for general cleaning and X-rays. Office was not the Taj Mahal but was clean and relatively modern. Front office staff were friendly and hygenists professional and friendly also. Dr. Ducote was basically friendly in his nature. His approach was, however, predatory in his hard salesmanship relative to procedures I neither needed nor wanted.
Overall Comments:
Dr. Ducote came in and immediately, after looking at my X-rays (4 bite wings and upper and lower front, 6 in all) started taking photos of my teeth with what I assumed to be a fiber optic probe. He then proceded to try to sell me on caps and procelain cosmetic coverings of my teeth in what I would say was a moderately hard sell, continuing after I stated, several times, that I had no interest. My teeth are relatively good looking, having be straightened following periodontal work in the late 80s. I have no obvious decay or broken teeth showing.

He finally gave up on he selling and we started discussing the work that was scheduled. Mind you that I had simply scheduled a general cleaning. He told me that he would not do just a "level 1" cleaning but had to do a "level 2" and really thought he should be doing a "level 3" cleaning, both significantly more expensive than the general ("level 1") cleaning which I had requested. We discussed this and his point was that the use of the ultrasonic cleaning probe was "special" and not included in the general cleaning. It's use increased the cost of the cleaning to $172! Mind you that the dental plan of which he was an acknowledged member, listed a cleaning at $29, periodontal maintenance at $60 and the most expensive, periodontal scaling and root planing, at $94!

He steadfastly refused to do what all my dentists in the past have done with a general cleaning, use ultrasonic probe, manual scraping and polishing. I refused and the discussion ended there, the scheduled cleaning not being undertaken. Dr. Ducote provide me with a suggested plan of care that included $422 of work.over and above the cleaning with a dental plan savings of $35. This was vs $457, a savings of 7.7% vs plan-published plan of from 50% to over 80%.

I subsequently called six different dentists in our area and inquired specifically about the procedure and costs. All stated that use of the ultrasonic cleaning probe along with the manual scraper and rotary polisher were standard in a basic cleaning and the higher degrees of cleaning were generally for persons having various degrees of peridontal problems which I do not have. They all had costs between $75 and $90 for the cleaning.

Needless to say, I would not return to this dentist. I believe he is profligate in his approach and more interested in paying for his "very expensive building" than providing excellent service for a reasonable price.
by O Jones xxx.xxx.149.132
September 24, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. All my questions were answered. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return.
by Anonymous xxx.xxx.168.34
September 06, 2012
I can't say enough about Dr. Ducote and his staff. I never thought I would ever be writing a review for a dentist but Dr. D and his staff are just that great I feel compelled to.The staff is the most friendly, welcoming staff I've ever dealt with, they all seem to take their time, helping me the many times I've called or asked insurance questions or just needed to change an appt, everyone in this office seems to really actually care about the patients. They are so warm and professional, and make the whole experience of going to a dentist that much better. I've had a few unpleasant experience with dentists but Dr. D has changed all that for me. Dr. D never rushes my appointments, takes his time to do my dental work right, provides me with options and really makes me feel like my dental health is a cooperative effort. It really makes a difference to have such a great dentist! I reccommend him to my friends and family and anyone else who will listen. Go see Dr. D!
by Mia xxx.xxx.2.16
May 25, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.112.203
April 13, 2012
About 5 years ago, I was told by Dr. Ducote that I needed two root canals, and paid for such. My new dentist has now informed me that xrays only show that 1 was done. I feel like I was robbed, as was my insurance company.
by df xxx.xxx.128.75
March 11, 2012
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Map and Directions
503 E. Palm Valley Blvd Bldg. 1, Ste 100, Round Rock, TX 78664