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Twin City Dental

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Twin City Dental
Twin City Dental
(14 Reviews)
> Get Phone Number & Directions
3707 North Twin City Highway Port Arthur, TX 77642
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I visited Twin City Dental for the first time when I was having severe pain.The staff and Dr. Robertson did not give me an appointment, but immediately begin to address my Dental Needs. The care that I received was gentle as well as professional. I will continue to acquire all of my future Dental needs from Dr. Robertson at Twin City Dental. I also highly recommend Dr. Robertson and his staff to assist you with all of your future Dental needs.

by Mary T. Doucet xxx.xxx.197.57
May 08, 2018
The place was ok. Many nice staff members except one in particular. Samantha. I checked off both for high and low blood pressure and was waiting on the dentist to come in to explain. I'd been in the hospital for three days before and my pressure was extremely low there. I'd also just been taken off high blood pressure meds because it had been dropping lately. She came in with a nasty attitude saying "you can't have both." I sat there not knowing what to say. Felt like I was on trial for wanting the dentist to know everything. What a nasty rude woman. I will NOT be back there. Treat your patients with respect! Also, there's bullet holes in the glass there. How nice.
by Betsy Swim xxx.xxx.237.6
January 25, 2016
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by The Green family xxx.xxx.211.219
November 07, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider remember you by name?
No
Do you feel confident that this provider will work with you until a solution is reached?
Somewhat
Did this provider spend time asking questions and listening to you?
Not really
Did this provider answer all of your questions?
Mostly
by Anonymous xxx.xxx.42.157
July 02, 2014
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Did this Dentist take the time with you that you needed?
Yes
Would you recommend this provider to others?
Yes
Will this Dentist try to get you an appointment ASAP if you have an emergency?
Yes
Did this Dentist answer all of your questions?
Mostly
by Anonymous xxx.xxx.188.234
April 09, 2014
I was given a polite greeting when I walked in. It was nice to be acknowledged. All the equipment at this office seems very safe and current. Everything looks well taken care of and fairly new. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Bobbie xxx.xxx.215.2
November 13, 2013
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.57.153
August 14, 2013
Was the dental equipment clean?
Absolutely! It looked brand new
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you going to visit this provider again?
Without a doubt!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by mel richard xxx.xxx.7.15
January 03, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Pamela M. xxx.xxx.112.124
September 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.250.170
August 21, 2012
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Map and Directions
3707 North Twin City Highway, Port Arthur, TX 77642