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Frisco Square Dental

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Frisco Square Dental
Frisco Square Dental
(4 Reviews)
> Get Phone Number & Directions
6136 Frisco Square Boulevard Frisco, TX 75034
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Value
4 star average for Value
I moved to Frisco and was looking for a new dentist. I went for a routine cleaning and was told I needed to get a crown due to a cavity in one of my back teeth. I was given the quote for the one crown so I could financially plan for the next time I came in to do the crown. Dr. Joey McElhaney mentioned that while drilling and putting on one crown, they may need to drill laterally to fill in the tooth next to it. I was never told that he was going to put two crowns until the procedure was over and he had already done all the drilling. This cost me double the amount of money that I was quoted, so my experience here was that Dr. Joey McElhaney was not transparent with what needed to be done and did not ask me if it was ok to drill for a second crown. He just went ahead and drilled for two crowns anyway. I went into the office with no pain and came out with pain that kept me from chewing on that side of my mouth for six months, even after Dr. Joey McElhaney made some adjustments. I had to go back to my hometown in San Antonio to my previous dentist to get a second opinion and eventually had to get two root canals just to eat correctly. The staff at the front desk and the dental hygienists at Frisco Square Dental were lovely and professional, but I had a terrible experience with Dr. Joey McElhaney. I have never been yanked by my face so hard by a dentist and he seemed to be careless with how he was handling my face on multiple occasions. I also found it strange when he began talking to me about how he thought Ivermectin could be a possible treatment for COVID, as his friend had tried it and gotten great results. This conversation was the last straw for me, and I had to leave this office as a patient. What I learned is I will never let a random dentist drill into my mouth. Should I need to find a new dentist, I will ask for recommendations from someone I know and thoroughly read the reviews. There are many great dentists out there. I suggest asking someone you know about theirs and passing on this facility.
by Frisco xxx.xxx.6.12
May 01, 2024
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Was this dentist friendly?
Extremely Friendly
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
November 16, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
August 26, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this provider have reasonable prices?
Yes
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Does this dentist use current and safe equipment?
Yes
by Anonymous
May 09, 2011
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Map and Directions
6136 Frisco Square Boulevard, Frisco, TX 75034