Dentures & Dental Services, Inc.

Dentures & Dental Services, Inc.
Dentures & Dental Services, Inc. 2415 S Austin Ave Suite 101 Denison, TX 75020
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
They are very friendly and don't take too long to treat your teeth.
by Kelcey Clouse xxx.xxx.24.13
September 01, 2018
I have been going to Dentures & Dental Services in Denison, Texas for 6 months. I really like their service. Dr. Safford & his assistant Ebony pulled 10 teeth & put in 2 implants. They were very professional & so kind to my needs. They both explained, very clearly, how to take care of my gums & medication- when I got home. The ladies at the front desk are friendly & always call me by my name when I arrive, They are always polite when I call in. Ebony, Joy, Diane & Shasta were so knowledgeable in the follow up procedures, very familiar with the dentures, soft liners, adjusting the fit, etc., & very kind & caring.
I think your dental experience will be a lot of your attitude-it’s not something most people want to do. I relied on their expertise & kindness- Final visit Friday-Very pleased- Thank you team😁
by Carolyn xxx.xxx.115.78
August 13, 2018
Very bad dentures that had to be remade. Management really suck and they falsified my records. I will never go back here nor will I ever refer anyone to DDDS.
by Cat xxx.xxx.105.79
September 09, 2016
I came to DDS a few years ago, because of a toothache. I have a full top dentures and partial bottom. The bottom drove me crazy!!
Tomorrow morning, I'm going to have the remaining bottom removed and a full denture.
Yes, I've heard all the horror stories of the dreaded bottom plate. But what else to do? I don't have $10,000. To spend on those new permanent teeth, oh, how I wish I did!!
I had scheduled to have this done a few months ago but had to cancel.
I have had nothing but the best care from this clinic!! They ALL took the time to explain, from the check in person to the check out ladies! I felt a little more at ease with the dentist and his assistants! Very professional and personable!!
I'd been to other denture places and the prices were double. For the same products!
I'll be back to update on how my precedure goes.
by tandramarie xxx.xxx.9.131
July 28, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
Did this dentist provide helpful oral health techniques you could practice at home?
Absolutely not
Was this provider's staff friendly?
No
Did this provider seem current about the latest advancements in their field?
No
by Anonymous xxx.xxx.66.225
November 08, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider welcome questions?
Not really
Did this provider seem up-to-date with the current advancements in their field?
Not really
Was the dental equipment clean?
Not really
Have the fillings, crowns, or veneers you've received lasted?
Not really
by Anonymous xxx.xxx.222.36
October 01, 2014
I have been wearing dentures for 16 years so I am not new to the process. I wanted to get to teeth removed and have a solid lower plate rather then partial. It has been a nightmare ever since, they double book patients and you have to wait all day regardless of the procedure. You never get the same tech twice and most are trainees. Every time I go I explain the top plate is hurting my mouth and I have not been able to wear them for 3 months and have to use my old plate, they just say they are fine, it is my mouth I should know what is wrong. The bottom plate is worse, I realize it will wear differently, but they have not even got it close to fitting. I hate them, I want a refund and I would never go to a place like this again. I heard more patients coming out upset, with teeth in hand saying they were just as unhappy.
by Zeke42 xxx.xxx.177.253
August 04, 2014
I wasn't too impressed with the staff. They could have been a lot more friendly.I've never gotten a call to remind me about my upcoming appointment. It made me feel like they didn't care whether I showed up or not. I was ok with the appointment. It was neither the best nor the worst I experienced. I have already warned everyone I know not to go here. See a different dentist unless you want a horrible experience. I went through 7 months of pain, agony and frustration for months! I was up there CONSTANTLY for adjustments. They kept making mistakes until the teeth didn't fit at all! They had to remake them, at first I thought it was finally right! But as more adjustments were made, my teeth changed completely. I NEVER could eat with them, several others said the same. I got down to the final relign and the teeth that came back were RIDICULOUS! I had a 2in. overbite w slanted front teeth! I went back to have a "new" dentist look at me, then walk off! He told the tech what to do but never discussed anything w me. They were going to remake them. I go for the wax try-in and I didn't like them and inquired about why so much bigger teeth and an over-bite? I was TOLD they were fine, and they wouldn't change them or let me pay for any changes, they would just have to refund my money! I said, none of this is my fault, they refused to comment. When I returned to try the new dentures, she had to make adjustments BEFORE putting them in! They still didn't fit right, she went back twice more to adjust them. When I said, I'm sorry but these upper teeth are just too big. She demanded me to give them back and go talk to the office manager! They gave me less than half of my money back, just before I was dismissed, another girl and her mother were treated even worse than I, and so neither of us have any teeth and lost quite a bit of money!
by Melody Sexton xxx.xxx.111.195
February 22, 2014
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's staff friendly?
Not Really
Were you able to relax during your appointment?
No, I was on edge
by Anonymous xxx.xxx.130.84
February 07, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this dentist's staff friendly?
Yes, they went above and beyond
by Shirley D xxx.xxx.24.58
October 24, 2012
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