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Lakeline Mall Family Dental

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Lakeline Mall Family Dental
Lakeline Mall Family Dental
(23 Reviews)
> Get Phone Number & Directions
11200 Lakeline Mall Drive Cedar Park, TX 78613
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Consumer Feedback

(23 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
November 01, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
October 19, 2011
It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Their office was very quiet and peaceful and I was able to relax very easily. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. Everyone, from the office manager to the dentist and his assistants were very kind, considerate and professional. I will return for my next appointment. They even sent me a text message to remind me of my appointment! Very convenient!
by Ann
September 19, 2011
Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future.
by Karen
June 30, 2011
Would you recommend this dentist to others?
Yes
Was the waiting area spacious?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 27, 2011
Was this provider's office easy to locate?
Fairly Easy
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Were you able to relax during your appointment?
Yes
by Anonymous
May 24, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
May 23, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this dentist use current and safe equipment?
Fairly current
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
May 18, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider prominently display their diplomas or business license?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 25, 2011
I went to them with a tooth that had a hole in it and was really starting to bother me. They told me I would need a root canal and a crown. They sent me home with a couple prescriptions, antibiotic and pain meds.. The pain medication was only for a couple days because they said the antibiotic would get rid of the infection and I would feel better. A couple days went by and I felt worse, like my head was going to explode, and was quickly running out of pain meds. I called them to see if they could call in a refill because I still had five days until my appointment. They treated me like I was a drug addict. They told me I should not be running out, even though I went over the math with her and she agreed that that was how I was supposed to be taking them. She made it sound like I was just in it for medication. Very rude, very mean. After I made a huge deal, they finally came around. I went in later the next week and had the root canal done. About a day or so later I woke up to nasty blisters on my mouth. I called them and said they would call back, which they did not until the next day. The next day I went to my doctor and he prescribed me a cream and pills. He said it was very possible the blisters came from the instruments used. Not sure where else I could have gotten them since I had been at home, in bed the rest of the time. The dentist basically said I got them else where and it wasn't their fault. Reluctantly I went back for the crown, I didn't have the money to start over somewhere else. When he was prepping me for the crown, he broke one of his files inside my mouth and could not get it out. I now will forever have that piece of metal in my mouth. I would NEVER recommend going to this place.
by neveragain
March 29, 2011
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Map and Directions
11200 Lakeline Mall Drive, Cedar Park, TX 78613