Harrell Donald R DDS & Associates

Harrell Donald R DDS & Associates
Harrell Donald R DDS & Associates 410 East Governor John Sevier Knoxville, TN 37920
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Very kind and personable with every patient. None of us like to go to the dentist obviously but they make it as good as it can possibly be.
Thanks Dr. Don!
by John T. xxx.xxx.25.82
October 29, 2015

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Incompetent and condescending to patient treatment concerns. Dishonest in his dealings with patients and quite rude. Worst experience I have ever had with a dentist. Had to see another dentist to correct dental work he did only three months earlier. Represents himself as a man of faith on radio advertisements. Stay Away!
by Concerned Patient xxx.xxx.14.147
May 22, 2014

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Did this Dentist take the time with you that you needed?
Yes
Would you recommend this provider to others?
Yes
Did this Dentist answer all of your questions?
Yes
Was this provider friendly?
Yes
Did the Dentist's staff seem friendly and welcoming to you?
Yes
by Robin xxx.xxx.13.253
April 09, 2014

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Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was this dentist's staff friendly?
Friendly Enough
by llb xxx.xxx.30.253
March 25, 2014

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Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous xxx.xxx.221.181
October 23, 2013

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Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Sherri Anthony
August 16, 2013

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Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Gene Bordeaux xxx.xxx.92.109
January 31, 2013

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Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.64.66
September 11, 2012

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Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Suzy xxx.xxx.192.174
May 31, 2012

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I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. They had plenty of magazines for me to look through.
by MEH
September 27, 2011
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