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University General Dentists

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University General Dentists
University General Dentists
(13 Reviews)
> Get Phone Number & Directions
1930 Alcoa Highway Suite 340 Knoxville, TN 37920
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.179.74
February 19, 2014
They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. I was uncomfortable that they were reluctant to seek any sort of outside advice when they didn't have an answer for my question. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. I was hoping to get some sample toothbrushes or toothpaste after my appointment, but I didn't get anything.
by Sam xxx.xxx.61.103
October 10, 2013
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. . I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was given a polite greeting when I walked in. It was nice to be acknowledged. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I have a SEVERE dental phobia, as well as some pretty big dental issues and they are more than accommodating to me. No matter what they always treat you with care and kindness. :)
by SM xxx.xxx.41.25
January 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.108.66
June 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Pam xxx.xxx.131.103
April 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.116.46
February 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.35.19
January 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by OWAN HUGHES xxx.xxx.248.160
January 24, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you recommend this dentist to others?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
November 30, 2011
I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. They always make sure to return my phone call as soon as possible. They've never left me waiting. Not only are they recommended by other dentists, other dentists are always calling asking for advice. I know that I'm under the care of an expert.
by sandkicker
November 02, 2011
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Map and Directions
1930 Alcoa Highway Suite 340, Knoxville, TN 37920