Associated Oral & Maxillofacial Surgeons

Associated Oral & Maxillofacial Surgeons
Associated Oral & Maxillofacial Surgeons 508 Princeton Road Suite 204 Johnson City, TN 37601
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was referred to Assoc. Oral and Implant Surgeons from my family dentist. When making the appt., I asked if it was a free consultation and the person on the phone said our consultation is "courtesy", so with this being said, I made the appointment. Upon arrival, the waiting room was extremely full and it took almost an hour before I was called back to see the Doctor. It took the Dr. 2 seconds to tell me I needed surgery to pull out one wisdom tooth. Sent me to the check out and the first thing out of the desk person's mouth is "what date is good for you?" It seemed that all this place cared about was money no caring whatsoever. Didn't even check my insurance to tell me what my out of pocket expense would be. Come to find out, they didn't even except my insurance and then sent me a bill for the "courtesy consultation"! When called to speak about the charge, the person on the phone said "I just work here", "I don't come up with the rules". VERY RUDE and then she hung up on me. I wish this system gave a "0" star as I really didn't want to click a "1" star.
by Gail xxx.xxx.76.224
February 22, 2018
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider maintain a professional appearance?
Absolutely
Did this provider take time with you at your appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.65.82
January 24, 2018
This is the one sorry excuse for medical dentistry ever,the staff lied to me 2 times In 15 minutes after being referred there & was made an appointment by another MD also was told they were not taking new patients or my insurance & they did also made appt to see my child & would not I assume my insurance didn't pay good enough or we were not good enough well this was very unprofessional.I was then referred to Dr.Donald Redford in Bristol Tn he was absoutley wonderful his staff was great and treated us wonderful he did an exceptionally great job on my child so don't bother with this office they don't want you.
by A Ramsey xxx.xxx.0.12
March 30, 2017
The oral surgeon who attended me was very kind and humorous, making the whole procedure much more bearable.
by Meya4 xxx.xxx.145.179
September 12, 2014
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Not Really
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.138.141
October 09, 2013
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.94.132
June 05, 2013
Did this provider answer all of your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.0.193
November 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Momof5 xxx.xxx.82.86
May 08, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. When I needed help on a Friday night following my surgery, I called the emergency number and spoke with a doctor who was able to help me! A great organization and team. (Susan is wonderful)
by Angel xxx.xxx.241.101
May 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.232.217
April 16, 2012
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