McLaughlin Laura DMD Family Dentistry

McLaughlin Laura DMD Family Dentistry
McLaughlin Laura DMD Family Dentistry 1342 Ebenezer Rock Hill, SC 29732
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this dentist answer all of your questions?
Some were answered
Did your teeth cleaning feel rushed?
No
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's office too cold?
No, it was fine
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
by Anonymous xxx.xxx.90.227
May 07, 2013
I didn't have a problem with anything except they told me that I had to have 3 cleanings a year. I explained that my insurance only covered 2 a year so that's all I wanted to do. They then told me that they would not clean my teeth at all unless I agreed to do 3. I told them that I would just find a dentist and left. That was 2 years ago! They just called me today explaining that I still have a bunch of insurance coverage for the year and I should come in before I lose it! Nah... They aren't in it soley for the money. They really care about their patients! haha! Yeah right! Go to watersedge family dental! Way better dentist!
by Karen xxx.xxx.235.20
September 20, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. One of the staff members actually mocked me because I had to come back for some work at a later date. Dr. McLaughlin also recommended unnecessary expensive treatment (had a couple second opinions that told me they weren't needed) and acted like I was cheap because I didn't want to drop thousands on something I didn't really need. They didn't help me as much as I was hoping and didn't answer all my questions.
by RockHill83 xxx.xxx.80.101
August 21, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.161.159
April 04, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
December 23, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider promptly return your phone calls?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 15, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 19, 2011
Would you recommend this provider to others?
Absolutely Not
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
June 28, 2011
Did this provider have reasonable prices?
Yes
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 22, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have reasonable prices?
Absolutely!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
June 06, 2011
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