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Erwin Benny DMD

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Erwin Benny DMD
Erwin Benny DMD
(4 Reviews)
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215 Lucky Street Westminster, SC 29693
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Expertise
5 star average for Expertise
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider offer flexible appointment times?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff keep the temperature in the waiting room pleasant?
Yes
Did your gums bleed excessively after your appointment?
Not at all!
by Happy patient xxx.xxx.56.244
September 05, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by WarriorMom xxx.xxx.72.2
November 04, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer any coupons, discounts or promotions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 05, 2012
My son transferred to Dr. Erwin's Toccoa clinic from NC, while attending school in the area, and already had orthodontics/braces. No rubber bands were ever applied (standard treatment per the other orthodontists we have had with other child and friends), this despite my wife's continued calls to suggest it. We asked multiple times for a call from Dr. Erwin regarding treatment and it was never returned. Once we sent a letter outlining our issue and stating that the next letter would be certified mail in order to track for legal reasons, we did receive a call. During that call, Dr. Erwin promised that after future appointments he would call us (since we are not in the state) and relay what was happening in our son's treatment. This never occurred. We paid over $150 a month to complete a treatment plan, quoted to be complete this October, yet when our son was checked at home this month, our orthodontist said virtually no progress had been made (he was amazed that no rubber bands had ever been applied). We are now looking at 6-8 months of further treatment after the results should have been complete.
Contacting someone in the office is difficult, at best. There was a voice mail that was usually full. When staff was available, they usually needed to ask someone else the answer, and that person was usually busy. There were not return phone calls.
If you are not physically located in this immediate area, I highly recommend you do not try to do business with this office.
I will update if my letter and complaint with the BBB has any effect or if all our money was for nothing.
by 53Bubba
October 12, 2010
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Map and Directions
215 Lucky Street, Westminster, SC 29693