Bradford County Dental Health Services Inc

Bradford County Dental Health Services Inc
Bradford County Dental Health Services Inc 1 Progress Plaza Towanda, PA 18848
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I took my child in didnt really have any concerns except that if you are not the patient your not allowed in the exam room, if you have a child they expect you to have childcare services as well. The real big problem I did have though is that I witnessed someone bring their child in to be seen the receptionist was helpful to try to get the child seen but said their insurance didnt cover the child to be seen so they would have to pay for the visit it was only $20 but the woman clearly didnt have the money to do it in fact she said this I don't know if the receptionist heard this though. She handed her paperwork to fill out but the lady just left. It was very disheartening to me to see someone basically turned away over $20 especially a child that said they could'nt eat because of the pain. My other concern after this was that the receptionist was talking on the phone with someone she did have her window closed but I still could hear her, & she didn't mention the persons name she was talking about but I'm pretty sure she was in violation of patient confidentiality with whomever she was talking to on the telephone.
by coco xxx.xxx.107.92
August 10, 2016
Was the chair you sat in during your dental procedure comfortable?
Not at all
Did this Provider let you know upfront what the approximate cost of the services would be?
No
Was the temperature in the office acceptable to you?
Absolutely no
Was this provider helpful about using your insurance coverage?
No
Was the waiting area spacious enough?
Not at all
by Anonymous xxx.xxx.14.220
March 25, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Do you think that the provider's staff are well trained?
Somewhat
Are you going to visit this provider again?
Yes
How would you compare this provider to others in his/her field that you have visited?
Pretty bad
by Anonymous xxx.xxx.176.117
June 08, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
by joey xxx.xxx.227.73
November 07, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider treat every client equally?
Sometimes, but not all the time
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous xxx.xxx.31.9
June 24, 2013
Was the dental equipment clean?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this dentist answer all of your questions?
None of my questions were answered
Were the waiting room chairs comfortable at this dentist's office?
They were average
by Anonymous xxx.xxx.178.83
June 04, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.221.152
August 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.2.29
January 26, 2012
Their prices were very fair. The level of care you get for the price is outstanding. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. They always take that extra step to make me feel special. I always enjoy my appointments here. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by casey shedden
January 03, 2012
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