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Elstein Mark P DMD

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Elstein Mark P DMD
Elstein Mark P DMD
(2 Reviews)
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1402 West Broad Street Quakertown, PA 18951
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Consumer Feedback

(2 Reviews)
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
2.5 star average for Recommended
***WORST PLACE EVER!!!! DO NOT GO!!! WORST EXPERIENCE EVER!!!!****

i never rate places but i did this so no one else's gets suckered into their scheme


I FIRST CALLED TO SEE IF MY PROCEDURE WAS COVERED BY MY HEALTH CARE PROVIDER AND THEN GAVE THE STAFF THE NAME OF MY PROVIDER, WHEN ON THE PHONE WITH "BRENDA" SHE SAD IT WOULD BE COVERED, FAILING TO MENTION THAT MY HEALTH CARE PROVIDER WAS OUT OF NETWORK, THEN ATTEMPTING TO GET ME IN ASAP. CAUTIOUS OF HER RUSH TO PENCIL ME IN, I CALLED HER BACK AND SAID OK BECAUSE ITS WAS THE CLOSEST PLACE AND I WAS "COVERED"

A FEW DAYS LATER I CAME IN AND TALKED TO THE DOCTOR, EVERYTHING WAS FINE. THEN AT THE END OF MY VISIT, THEIR STAFF TELL ME THAT I AM CONSIDERED "OUT OF NETWORK",

IF ELSTEIN'S STAFF WOULD HAVE MENTIONED THAT I WAS OUT OF THEIR NETWORK FROM THE BEGINNING WHEN I ASK IF I AM COVERED, I WOULD HAVE NOT WASTED MY TIME OR THEIRS !!!!


THEN THEY HAVE THE NERVE TO SEND ME A $100 BILL AFTER 5 MONTHS!!!!
WHEN I CALLED "BRENDA" YELLED AT ME AND SAID HOW IT WAS NOT HER FAULT, WHEN ASKED TO TALK TO THE DOCTOR, SHE SAID HE WAS "ON VACATION" HOW CONVENIENT.

DO NOT GO!!! WORST EXPERIENCE EVER!!!!

****will keep you guys updated




They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. It was pretty hard to find the building, but I eventually found it.
by B18C5 xxx.xxx.119.224
June 25, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this dentist explain your dental procedure to you?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 05, 2011
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1402 West Broad Street, Quakertown, PA 18951