They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.