They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.