It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The dentist was friendly enough. They weren't overly nice but I felt comfortable there. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. They didn't give me any information about how much my procedure would cost before they scheduled it. It felt like they were just trying to get it over with so I would have to pay for it before really considering it.