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James L MATZ DDS Inc

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James L MATZ DDS Inc
James L MATZ DDS Inc
(19 Reviews)
> Get Phone Number & Directions
1601 North Ridge Road East Lorain, OH 44055
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
nice place!
by starr buri xxx.xxx.30.95
August 01, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the chair you sat in during your dental procedure comfortable?
Definitely!
Were the restrooms clean at this provider's office?
Absolutely
Did you leave the office feeling satisfied with your visit?
Yes
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
by ck xxx.xxx.255.32
May 12, 2014
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.137.77
March 24, 2014
My teeth cleaning was extremely rushed. My teeth were still very dirty when I left. My teeth cleaning was very uncomfortable. I feel like a lot of the pain I experienced could have been avoided if they had been more careful. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. I wasn't told anything about my dental procedure. I'll have to do my own research. They left me in pain didn't X-ray the teeth that were causing the pain and sent me home they tried to tell me I just had a little cavity come to find out my tooth was rotting from the inside out. I felt like they were just trying to milk my insurrece doing procedures that didn't need done for example the gave me fillings a week later I told them I was in a lot on pain and something was very wrong
They didn't care I was in pain they told me my bite needed adjusted ground down my tooth and sent me home the pain never went away I wait till my next app come to find out the whole time I needed a root canal I would never recommend anyone to go to this dentist office
by Ericka xxx.xxx.129.142
December 19, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.10.90
November 14, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
Sure
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.76.81
September 04, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by darlena xxx.xxx.79.70
August 06, 2013
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.227.219
May 09, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have reasonable prices?
Absolutely!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Milas xxx.xxx.72.87
February 15, 2013
Was this provider's staff friendly?
No, they were rude
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.155.110
January 29, 2013
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Map and Directions
1601 North Ridge Road East, Lorain, OH 44055