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Unity Dental Group

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Unity Dental Group
Unity Dental Group
(19 Reviews)
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2655 Ridgeway Avenue Suite 360 Rochester, NY 14626
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Great dentist, great hygienists.
by Joanne Sellars xxx.xxx.150.234
April 09, 2018
Horrible. Don't want to give one star. They called you about appointments you don't have about issues your teeth you were never made awatercolor of, the hygienist gave my child fluoride treatment without my consent, then the office manager lied and said she wasnt aware of the office procedures regarding parental consent. I got my teeth "cleaned" and went home and scraped the tarter and plaque the hygienist failed to get. Then dentist came in, checked my teeth, poked at one on particular, said my teeth looked great and sent me home. the tooth that was poked around hurt after, but I figured it was because my teeth were just cleaned. A couple of days later, I noticed a lot of food getting stuck and my gum was inflammed. Upon closer inspection, there was a hole in my tooth. I called as soon as I discovered this and not only would they not make me an appointment, they told me not to bother coming in as an . I went somewhere else without any issues.
If you value your oral health, avoid this place.
by tay stain xxx.xxx.44.90
March 25, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Does this provider treat their staff well?
Extremely well
Are you confident that this provider will continue working with you until a solution is reached?
Not really
Was this provider helpful about using your insurance coverage?
Yes
by Anonyous xxx.xxx.88.126
April 24, 2014
Was this dentist friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you recommend this dentist to others?
I Already Have
Was the temperature in the office acceptable to you?
Perfect
by Anonymous xxx.xxx.93.208
March 07, 2014
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.89.59
February 06, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.165.115
December 20, 2013
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.124.17
October 11, 2013
I have been waiting 3 hours for an Emergency!!! Good thing I'm not bleeding to death! Absolutely no empathy for patients without an appt who utilize their emergency services!
by do xxx.xxx.191.154
August 27, 2013
Called to make new patient appointments for my children because their prior Dental Clinic closed. Explained to Receptionist it had been a while since their last check-up, and I'd like them seen as soon as possible, as I was worried about possible cavities.
SOON to them...next available appointments...over 3 months away!!
I really miss Small Smiles!!!!
by Eire xxx.xxx.253.170
August 09, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you recommend this dentist to others?
I Already Have
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by MaryAnn xxx.xxx.71.16
March 12, 2013
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Map and Directions
2655 Ridgeway Avenue Suite 360, Rochester, NY 14626