Was this provider's staff friendly?
No, they were rude
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.