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Herrmann Lorraine DDS

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Herrmann Lorraine DDS
Herrmann Lorraine DDS
(24 Reviews)
> Get Phone Number & Directions
268 West Merrick Road Freeport, NY 11520
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
I had the pleasure of getting a new dentist because my old one moved. I had my front tooth removed, because they said I had bone loss. I already had a bridge in and so she added a new tooth into the bridge. I had to go back 4 times to correct the mistakes with my bridge. My front tooth stick out. It isn't aligned with my other teeth. Who wants to walk around looking like this. I am so upset. The picture she painted was so lovely , but what it turned out to be was a disaster. It still isn't fixed. I went back yesterday to see if the work could be finished. Well this new dentist tells me I can work miracles for you today. Lets get to work. I explain my experiences with her trying to get my bridge fixed. Don't worry about anything we are going to correct this today. So she goes through and takes the metal grip off of my bridge. Then she saws down to of my real teeth and the teeth on my bridge. Why after all of this she says to me. We are going to have to start all over. What? Are you serious right now. You just sawed down two of my real teeth, you didn't fix the problem that I came in for and now you want me to come back and start all over. Are you kidding me? My teeth don't even feel the same. They feel ragged. My bridge is still poking out like a kick stand. These are my front teeth. I am the first person that people see when they come into my office. I cant sit here with missing teeth. Now I have to find another dentist to do the work. I will never go back to Herrmann Dental.
by Monique xxx.xxx.101.162
March 08, 2017
Years ago I was one of Dr Hermanns patients My recent return & experiences with this practice have been absolutely horrible The oral surgeon is who kindly told me that he was "Doctor", when I mistakenly said "sir", is extremely arrogant and condescending. Its sad when your title makes you who you are & not your character Ms Feldman, office personnel, is also extremely condescending & should not be deciding the type of anesthesia patients receive Shes not a physician! I was extremely disappointed and went to another practice. Dr. Herrmann please monitor what's going on... FYI, Im not the only dissatisfied customer!
by Dee xxx.xxx.138.98
May 10, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely!
Do you trust this dentist to only recommend dental procedures you need?
Absolutely!
Did a staff member acknowledge or greet you when you entered?
Definitely
by Anonymous xxx.xxx.224.74
September 02, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
by Anonymous xxx.xxx.75.248
July 17, 2014
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have helpful information available online?
Yes, but very little
Did this dentist allow you to regularly rinse your mouth during your procedure?
Once or twice, but not enough
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.147.249
October 30, 2013
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by annonymous xxx.xxx.99.179
October 16, 2013
I asked to be seen by a seasoned dentist however they gave me a dentist who was not experienced and whenever possible would pass on her work to the assistant. Which i found very unprofessional. The dentist and the orthopedic surgeon gave me two different evaluations from the same xrays. One professional contradicting another. Then to top it off I was advised to pull all my wisdom teeth when they clearly were not bothering me and was advised to pull a tooth with no cavity or root damage. They have a bunch of techs and students i suppose. I am not happy with this dental office. After doing some research I would make sure that you check someone's credentials first.
by Anonymous xxx.xxx.76.250
February 27, 2013
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.89.114
February 14, 2013
The company's website is glamorous and very misleading. I came in with a partial root canal and wanted it completed. 1st they charged me for a consultation and then lost the record of my co-payment. The dentist said my tooth needed to be pulled and I had to come back next week. After returning, he took another xray and said he could complete the root canal. We worked quickly and aggresively - wrong! The temporary filling sunk all the way up into my cavity. I have never been in soooo much pain. I called back to schedule to have my tooth pulled and can't get an appointment for 4 weeks! I found this out after waiting for a response for 4 days. "Mary" is completely rude and a liar. She abruptly hung up the phone on me when I said I needed to speak to someone regarding the payment I made for the root canal since it was incomplete. And then the office manager, Allison tells me that I never paid a co-pay on my initial visit. This place sucks and I'd stay away if I were you.
by Heather xxx.xxx.255.4
August 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.120.211
February 21, 2012
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Map and Directions
268 West Merrick Road, Freeport, NY 11520