The Smile Designers

The Smile Designers
The Smile Designers 947 Harvard Street Endicott, NY 13760
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Grossman has done an excellent job on some restorative dental work for my wife. She has been so pleased with the outcome that she even talks about leaving him some money in our will! The office is very clean and neat, they have nice, new, state-of-the-art equipment, as well as a very pleasant and professional staff. I highly recommend this dental practice for any of your dental health needs, ranging all the way from routine cleanings to major restorative work.
by Bill
October 19, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Joseph Bilek
September 22, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
September 12, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 16, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 01, 2011
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
June 26, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 03, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
April 18, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 21, 2011
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous xxx.xxx.17.71
February 03, 2007
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