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Park Hill Dental Center

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Park Hill Dental Center
Park Hill Dental Center
(13 Reviews)
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1644 Deer Park Avenue Deer Park, NY 11729
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Consumer Feedback

(13 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
The receptionist is rude, they changed my appo, and no one called me, when I got there they said I was not in the appo list and even gave me a dirty look and looked at me like if I was crazy .... I woke up at 7 am to send my child to school and had to hired a babysitter to watch my other baby .... Like "really" ??? . But yet they want charge $72 if patiente don't call to cancel or re-schedule. The manager Kathy is the worst, unpolite, rude and think she is always right, she is so miserable, I had done some work done crown and bridge and when I went to try it on it wasn't right however the doctor did use his "drills" on my teerh so the crown can fit , he did used anestesia before tho, and since there were not right they send me back home . They never gave me pain killers, I followed directions not to eat after an hour, however I didn't eat at all because once tbe anestesia was going away I started feeling the worst pain ever , I took two motrin 500 mg over the counter thinking it was going to help me but it help me a just a lil tiny bit the pain was still there I couldn't help it and I called the office because honestly I do not know what the doctor did or he was so rough that I was still in pain and sore , and the manager talked to me like she did not know why I was in souch pain and basically told me to deal with it and rinse my mouth with sensodyne ... If I would've known I was going to be treated this way I would've gone to another dentist!!! I am very dissapointed and with a lot of pain!!!!
by Ana xxx.xxx.29.45
February 01, 2016
My 1st appointment was spent waiting 1 hour, (Wonder how they would feel if I made them wait 1hr ) Several times I asked how much long, no update from staff and office manger, both really didn;t seem to care, office manager Cathrine playing on cell phone and discussing a new app she downloaded, how un professional, Don;t waste your time, find other office. Hope this hekps,,, ,
by John xxx.xxx.160.23
November 21, 2014
By far the worst experience I have had with a dentist. My first appointment was spent waiting in the tiny waiting area for 30 minutes calling my insurance company because they said they weren't listed as my dentist. After finally getting in touch with my insuance company I was told that wasn't required. I called in to reschedule my initial appointment and told the receptionist about my past experience during the first visit. She rescheduled and appointment but no apology. Today I went for my third visit and after waiting 45 minutes to see a hygenist just for cleaning I decided I would never return. They told me I would be seen on time (I was on my lunch break and explained that when I made the apointment and the morning of the appointment when I called to confirm). They receptionist and manager did not apologize and were very rude! I spend almost an hour waiting for nothing, I recommend you NEVER go here.
by Jasmine xxx.xxx.55.232
July 18, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Some
Does this provider have a good professional reputation within your community?
No
by Anonymous xxx.xxx.167.101
July 09, 2014
I thought that everyone at the front desk was very nice and friendly. I did feel welcomed during my visit. However watching the manager Katherine, scream and belittle the girls at the front desk was upsetting. I found that behavior extremely unprofessional.
by Amso xxx.xxx.167.188
March 06, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous xxx.xxx.141.26
September 20, 2013
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Was this provider's office too cold?
No, it was fine
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Did your teeth cleaning feel rushed?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.121.20
March 09, 2013
They answered most of my questions but I could have used more information. Their staff ,especially this lady that claims to be the office manager named kathy, was not friendly at all, I didn't feel welcome there.She was extremely rude. I felt like my needs were mostly met, but they didn't make any extra effort.
by apparpounas@optonline.net xxx.xxx.151.70
September 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.89.181
January 20, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 13, 2011
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Map and Directions
1644 Deer Park Avenue, Deer Park, NY 11729