They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Although I haven't been there in years, (due to insurance issues) I have wonderful memories of how much Dr. Rubin helped me!