Erika Munoz DMD

Erika Munoz DMD
Erika Munoz DMD 375 South Washington Avenue Bergenfield, NJ 07621
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
I left the office disgusted. I am new to Bergenfield and went to see Dr.Munoz after passing the office and saw the outside sign. The office was dirty, blood on tools and floor. Office staff looks questionable, was wearing street clothes with medical clothes. Office and staff working there did not look legit. I wouldn't go there unless you want to catch some disease. Will not be going there ever again.
by Concerned X-Patient xxx.xxx.97.189
May 18, 2017
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by patricia quinonez xxx.xxx.87.210
November 04, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this dentist's staff friendly?
Yes, they went above and beyond
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.226.202
October 22, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by monique xxx.xxx.176.240
October 21, 2013
As a patient for several years, I am completly sure that I am at the best place for my Dental work !!! Thank you Dr. Munoz and staff for taking care of me and my family, all my referals only have good things to say about you.
by LFQ xxx.xxx.209.186
October 21, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by vanessa xxx.xxx.219.210
October 18, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did they follow up with you after your appointment?
Yes.
Was the dental equipment clean?
Yes
by Anonymus xxx.xxx.67.37
October 16, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.126.246
July 02, 2013
Had lots of work done by Dr. Munoz. She did 4 root canals and crowns. The front teeth crowns are fine. However of the molar root canals she put in too deep. I suffered for a year with gum swelling and finally ended up getting the tooth pulled by a different dentist not knowing what to do. She also did fillings for me and its only been a year and two of them already fell out. I am pretty disappointed.
by OG xxx.xxx.208.45
February 14, 2013
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.208.45
November 26, 2012
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