Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Yes
Was this provider's office too cold?
No, it was fine