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Smile Starters @ Carolina Dental Center

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Smile Starters @ Carolina Dental Center
Smile Starters @ Carolina Dental Center
(7 Reviews)
> Get Phone Number & Directions
1400 Walter Reed Road Fayetteville, NC 28304
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Consumer Feedback

(7 Reviews)
Service
2 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Too quick to want to put metal in small children's mouths, and to urge parents to approve other procedures that appear designed to submit excessive charges to insurance companies; will not return to that chain.
by Anne xxx.xxx.46.42
December 09, 2015
Are you going to visit this provider again?
Not if my life depended on it
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
by Anonymous xxx.xxx.203.188
February 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.232.188
August 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 25, 2011
My co-coworker took her son to this "dental clinic and she was told to live and her son, he started screeminq and they tied her child to the chair. I told her to qet an attorney because this was child abuse, she is very younq and she did not know how to react. They told her that her son had cavities and when she took him to another dentist, he was find, no cavities. this happened at the winston salem location. I would not recomend to anybody to take their childrens there, in fact this place should be close and the licences canceled.
by Retail Banker
May 30, 2011
Did the staff call you to remind you about your upcoming appointment?
No, their staff isn't organized at all
by Anonymous
April 11, 2011
I wish I could rate this place zero stars!
When we first came to Ft Bragg I looked around for a dentist for my 4 year old and this place seemed great. On our first visit, it seemed unusual to me that I was not allowed to accompany him back. We waited for an hour past our appointment time to be seen. An hour past that my son came back out and I was told he had 4 cavities, which seemed odd to me. I even looked at his teeth when he came home and there were no brown spots that go along with them, but had no reason to doubt the doctor. When we came back a month later for his fillings, my son was very nervous about getting fillings since he is only 4! They refused to let me come back past the waiting room, and my son got scared and started crying, so we left. I found another dentist by my home that accepted TriCare, and paid to get copies of the x-rays, and took them to the new dentist. The new office allowed me to go back with my son and showed me the xrays as well has had me look at my childs teeth as he poked them with the hook thing. MY CHILD HAD ZERO CAVITIES! The dentist has 28 years of experince here and said several families have come to them from Smile Starters and many children have been told they have problems when they don't so they can make money by charging the insurance company and making parents pay co-pays for the fillings and procedures. I even spoke to a dental hygenist that used to work at smile starters, who said if children cry or are scared they are physically held down and their hands held together so they can't move. Can you imagine how traumatizing?!?!?!? I am soooooo happy I decided to get a second opinion. Trust your gut, it just doesn't seem right to me that a parent is NOT ALLOWED to go into a back room with their toddlers and preschool aged children. I can't believe what these people are getting away with and it makes me sick what they almost did to my 4 year old. THINK ABOUT IT!!!!!
by braden118
November 16, 2010
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Map and Directions
1400 Walter Reed Road, Fayetteville, NC 28304