Gordon Ritchie, DMD

Gordon Ritchie, DMD
Gordon Ritchie DMD 7810 Ballantyne Commons P Charlotte, NC 28277
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did this dentist answer all of your questions?
Some were answered
by Anonymous xxx.xxx.228.197
June 24, 2013
Did you experience unnecessary pain during your visit?
No
Does this dentist use current and safe equipment?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.170.152
December 31, 2012
Was this dentist's staff friendly?
Not Really
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Was this provider's staff friendly?
Not Really
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous xxx.xxx.170.152
December 21, 2012
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
by Anonymous xxx.xxx.228.197
November 03, 2012
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous
September 13, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider late to your appointments?
No, they were on time
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
July 28, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Bethany S.
July 12, 2011
In the past few years by appts were often rescheduled by the office. I arrived for appts two days in a row to find Dr. Ritchie out sick. The office called on one occasion and I missed it, but no call the second time. A couple of months ago my husband arrived for his appt to find the office abandoned with signs on the door stating their rent was in arrears and the office had been abandoned. It's a shame....once a receptionist indicated Dr. Ritchie had an illness. Now we have to find a new dentist and have no way to get dental records from Dr. Ritchie.. The telephone line is disconnected.
by Pearlz xxx.xxx.43.230
October 26, 2006
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