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Starr Family Dental

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Deer Lodge Family Dental

Deer Lodge, MT

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Starr Family Dental
Starr Family Dental
(5 Reviews)
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1101 Maryland Avenue Deer Lodge, MT 59722
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's staff friendly?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.122.73
June 18, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by damill xxx.xxx.160.2
March 22, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.83.68
January 03, 2013
The first time I went to this office, the room was extremely cold. The dentist never introduced himself to me, and I had never met him before. I had to ask him if he was the dentist. He's the only dentist there, and had people in all 3 rooms each time I visited. My veterinarian doesn't even treat my pets like livestock.

The second time, the hygienist had her child in the room for 1/2 an hour before he left for preschool, he had a melt down and she had to leave me to take care of her child.

They either didn't read my information or didn't pay any attention to it. They took my x-rays twice, not knowing they had been done on the previous recent visit.

I called to speak to the office manager on a Monday about their office filing my insurance improperly, and she never returned my call. Instead she sent me a rude letter. My insurance provider let me know this dental office was giving the insurance provider the wrong tax ID for their office. I just received a 2nd letter from my insurance provider, saying this dental office gave the wrong tax ID for their business FOR A SECOND TIME.

It has been 2 months since I went to this clinic, my insurance company would like to reimburse me 100% for the $1,000 I paid this office, but the office keeps incorrectly filing their information with my provider. They have never apologized to me for this.
by IDon'tPayPeopleToBeRudeToMe xxx.xxx.196.192
December 27, 2012
I really appreciated them making that extra effort to make me comfortable. Their prices were very fair. The level of care you get for the price is outstanding. The dentist was friendly and accommodating. I felt very welcome and comfortable the whole time. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were so nice and professional and even called me to remind me about my upcoming appointment.
by Patient xxx.xxx.197.226
October 01, 2012
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Map and Directions
1101 Maryland Avenue, Deer Lodge, MT 59722