Aislinn Daley-Mast, Office Manager

Aislinn Daley-Mast, Office Manager
Mast Family Dentistry 3355 Colton Dr Helena, MT 59601
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Consumer Feedback

(12 Reviews)
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
All was really good until the Dr. noticed a crack in my crown after the timeframe in which the lab would have replaced it at no charge. I noticed something wrong the very first day when I got home after the crown was put on, but didn't say anything in subsequent visits thinking/trusting in his expertise to spot things like that with those big magnifying glasses and all. That was a big mistake on my part. He tried to blame the crack on my not having ordered a mouth guard early. Well, this crown is on my front top tooth and my top and bottom teeth don't even touch in the front so a mouth guard would not have prevented it at all. The way my mouth is, it's impossible. So, I have a hair-line crack in my crown which seems to be holding up, but I have not been back. He did not offer to make it right or even make a partial deal since it's really my word against his. But, I believe the crown cracked the day it was put on. He didn't detect it and I didn't say anything because I trusted that surely he would have noticed something wrong if anything was wrong after all that time, but he didn't until it wasn't covered anymore (covered for 5 years and he noticed it in the 6th year). So, did he want to make some extra money from me paying full price for a new one? I don't know and again, I have not been back. Sorely disappointed.
by Disappointed xxx.xxx.51.107
July 10, 2017
Rock star dental office. Make the switch to Mast Dentistry and you won't be disappointed!
by JackRight xxx.xxx.151.52
April 19, 2017
My experience at Mast Family Dentistry is always, professional, prompt, and friendly. The dental treatment is always handled in a clean and welcoming environment.
by TinaContell xxx.xxx.50.50
January 09, 2017
Excellent customer service, friendly staff, professional care. Top notch for all.
by JaniceFalco xxx.xxx.154.26
October 24, 2016
Excellent customer service at the front desk. Dentist and staff were all very friendly and professional.
by Kurt Foles xxx.xxx.151.37
April 07, 2016
Great customer service and dental work! Highly Recommended!
by Patient xxx.xxx.113.56
March 26, 2015
They do a great job and everyone that works there is nice.
by Lisa xxx.xxx.138.44
January 07, 2015
They all say 'Hi' when you walk in and they introduce themselves. Dr. Hayes and his team explain everything before they do anything. They are very communicative. All of their services are above and beyond.
by Steven xxx.xxx.137.181
November 10, 2014
The atmosphere in Mast Family Dentistry is very comfortable and relaxing. I don't mind going to the dentist because of them. Thank you.
by Dale xxx.xxx.129.120
September 17, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Happy Patient xxx.xxx.211.174
August 20, 2012
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