Charles Callaghan, MD

Charles Callaghan, MD
Metropolitan Medical Assoc 17 Exchange St W Ste 420, Gallery Prof Bldg Saint Paul, MN 55102
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Callaghan was fine to deal with in my first visit and I planned to come back but I couldn't recommend dealing with him.

His staff threatened to stop refilling my prescription until I set up an annual physical, and then actually failed to set up the appointment when I told them I would come in.

It took eight attempts over a two week period to reach Dr. Callaghan to discuss the issue.

Overall, Dr. Callaghan seemed to be a sharp and professional doctor - but his staff are unprofessional, disorganized, and borderline bullies, and he was unwilling to address this when I raised it. Patients would be wise to look elsewhere for a physician.
by Dan xxx.xxx.241.60
December 02, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.164.177
October 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.216.184
June 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.6.88
April 10, 2012
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by plumbready
January 27, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 26, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 13, 2011
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