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Valarie Kreps, DDS

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Valarie Kreps, DDS
Highland Dental Professionals
(13 Reviews)
> Get Phone Number & Directions
1206 Randolph Avenue Saint Paul, MN 55105
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Dr. Kreps is so caring. She communicates well and explains everything very well. My kids absolutely love going to this office. The assistant was very attentive to all of our needs. The office lady was very pleasant and helped us a lot.
by shane xxx.xxx.134.52
June 25, 2018
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.167.55
August 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.21.34
April 30, 2012
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The office was easy enough to find.
by tmb
January 04, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by canderson
November 09, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Kimberly
November 07, 2011
Was this dentist's staff friendly?
Yes, they went above and beyond
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
September 07, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I was given a polite greeting when I walked in. It was nice to be acknowledged. And the dentistry is superb. My dental problems , although not simple were treated and solved. I am sooo happy!
by Mrsbrite
August 04, 2011
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
June 05, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Would you recommend this provider to others?
Yes
by Anonymous
May 13, 2011
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Map and Directions
1206 Randolph Avenue, Saint Paul, MN 55105