Palm Panek Billups DDS PC

Palm Panek Billups DDS PC
Palm Panek Billups DDS PC 120 Marcell Drive Northeast Suite C Rockford, MI 49341
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Consumer Feedback

(5 Reviews)
Service
1 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Office staff is awful. Canceled an appointment and never let us know! Misquoted prices. Rude and careless
by Sam xxx.xxx.80.254
May 03, 2018
The dentist was very nice and informed us exactly what to expect. The after care for her after all 4 of her wisdom teeth, was good.

The staff up front another story. When I spoke with them on the phone the second time, she was very indignant, spoke down to me. Then when we showed up for our appointment, after I filled out all the information on line like they requested, the didn't have it, and handed me more paperwork to fill out and then they stated that they didn't have the second insurance information, again!!! And again I got a snide under tone from one of the receptionist up front like it was tuff and just do it again.
by Pete xxx.xxx.238.82
August 18, 2015
by Anonymous xxx.xxx.33.135
November 29, 2012
They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. I would not recomend this place it anyone they are horrible to work with and have different standards for different people when it comes to payments and care of patients.
by lsmith xxx.xxx.36.66
October 23, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
April 01, 2011
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