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Dexter Scott A DDS

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Dexter Scott A DDS
Dexter Scott A DDS
(6 Reviews)
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815 Kids Court Lansing, MI 48917
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was this provider's office too cold?
No, it was fine
by vicki xxx.xxx.242.78
November 05, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did your mouth feel clean after your appointment?
Not at all, it felt dirtier than it did when I arrived
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this dentist's staff friendly?
No, they were rude
by Anonymous xxx.xxx.103.34
April 12, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Angela xxx.xxx.118.178
April 26, 2012
Was this dentist's staff friendly?
Friendly Enough
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Would you recommend this dentist to others?
I Already Have
by Anonymous
October 24, 2011
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
August 25, 2011
I would recommend Dr. Dexter as a dentist, but he needs to get a better receptionist working for him. I would call five times and not get a response back from the receptionist, then when I called for the sixth time, she was very short with me and said, "whatever". This is no way a professional office personnel should treat anyone who wants the best care for their child. Dr. Dexter said my son needed to have some teeth pulled, but when I couldn't make an appointment with him, I went to a different dentist, that dentist said I didn't need to have them pulled. Now my son is having pain and discomfort from the teeth that needed to be pulled. I thought I would try again to get into see Dr. Dexter, the receptionist told me that Dr. Dexter did not want my son as a patient because I have gone elsewhere for a dentist. I told the receptionist the only reason I went one time to a different dentist is because she never called me back to make an appointment.

I just want other parents to be aware of this situation, so they don't have to go through the same experience I had.
by smlaverty
March 05, 2009
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Map and Directions
815 Kids Court, Lansing, MI 48917