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Roger True, MD

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Roger True, MD
Bedford Medical Arts
(11 Reviews)
> Get Phone Number & Directions
PO Box 590 Lambertville, MI 48144
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Front desk is awful & they will say or do anything to cover their butt when they did wrong even at the cost of your health.... I have gotten second opinions and major health issues were missed under this care. Come here if you have a mild cold or something.
FYI---this is NOT the place to get help if your a zebra.
by SSA xxx.xxx.43.88
June 29, 2019
The nurses that handle the phones are incompetent. I heard they hired news ones just recently. But for the last six years the ones handling the phones were horrible, they have even been caught in lies. If I did not like my doctor I would have been long gone...Jackie and Jennifer were horrible, I believe that was their names.
by joe xxx.xxx.143.29
November 08, 2013
Was the waiting area spacious?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.84.66
November 07, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Were you able to relax during your appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.236.172
October 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.83.4
July 02, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 30, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this family doctor use current and safe equipment?
Yes
by Anonymous
November 04, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
August 08, 2011
Was this family doctor friendly?
Extremely Friendly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 20, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
March 17, 2011
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Map and Directions
PO Box 590, Lambertville, MI 48144