Scott Carlson, DO

Scott Carlson, DO
Family Physicians & Therapy 1525 E Beltline Ave NE Ste 101 Grand Rapids, MI 49525
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.83.82
March 17, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 01, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by happywithdoc
September 12, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Jamie
September 02, 2011
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
No
by Anonymous
July 28, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
April 28, 2011
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