John Collins, DO

John Collins, DO
Lakeview Family Practice 391 S Shore Dr Ste 320 Battle Creek, MI 49015
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Dr Collins himself seems mostly good. He is taken aback by things he doesn't really see much, and asks if you're still having a problem like 8 months after you don't. His staff however handles most of the work anyway. They are extremely forgetful and always asked me why I was there. I guess they don't write things in their appointment book, such as purpose of visit. After all the time it takes them to type information into their computers about your every visit, they NEVER even read it. They get mixed up on things, and asked ME several times how far apart are these injections supposed to be? One of the girls was EXTREMELY hostile when I told her to look up my history in the computer because it isn't my job to do their job. It is THEIR job to be medical professionals and know why people are there and how to administer prescriptions. I would NEVER recommend this place due to their forgetfulness and extreme attitude at me when I finally got fed up with their stupidity. They should be reported.
by Catherine xxx.xxx.242.234
August 20, 2014
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did this provider have reasonable prices?
Absolutely!
by Jim K xxx.xxx.219.177
February 15, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.45.25
November 14, 2012
They ignored my questions and my appointment seemed rushed. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. He gave me medication that had a medication in it that i made CLEAR i was allergic to. He had my med records but didnt wanted to change medications that were working for me that i had been on for over 4 years on the very 1st visit. Wouldnt take me dog to see him if he had a runny nose!
by Unhappy6589 xxx.xxx.221.250
August 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.62.18
April 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.86.206
March 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.52.123
March 10, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
March 05, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Munschman
June 09, 2011
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