Elliot Lach, MD

Elliot Lach, MD
Boston Surgical Group 77 Turnpike Road Southborough, MA 01772
Add a Review

Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 30, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 29, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
No, it was fine
by Anonymous
September 27, 2011

On an impulse while on vacation abroad, I had what I learned was a complete "mommy makeover". What was I thinking??  Everything looked great at first, but that was no way to enjoy a vacation.  The total price was not that cheap but i figured, what the heck?  I was a long way from New York and when I get back, I would be a new girl. The reality of the horrible outcome, the heavy scars, the rippling after liposuction, and the misshapen breasts made me want to go crawl and hide for months after the experience. I came to see Dr. Lach when my own primary care doctor made the referral. The doctor said that her breast surgery with Dr. Lach left her with such a nice result that "only your radiologist" would know she had surgery. That was all I needed to hear.
This year, I have returned to my bathing suit and the beach! I have been so pleased to have met Dr. Lach whose surgical expertise and care as well as concern for my safety and well being is a real comfort. My battered self-esteem and confidence is now restored. The short travel to Boston is worth the trip. I have sent many girlfriends for his services and none of my friends have been disappointed either.
by Anonymous
September 02, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Anonymous
June 20, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
May 03, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 02, 2011
Add a Review