Beverly Shafer, MD

Beverly Shafer, MD
Plastic & Reconstructive Surgery 900 Cummings Center Suite 112 W Beverly, MA 01915
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Shafer is a wonderful and caring person. Above all an excellent surgeon. Could not be happier.
by Ava xxx.xxx.0.42
October 05, 2016
Were the restrooms clean at this provider's office?
Absolutely
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
by Mom of Twins xxx.xxx.131.112
February 08, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider's staff friendly?
Yes, they went above and beyond
by will xxx.xxx.28.178
October 16, 2013
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did the cosmetic surgeon allow you to see other patients' before and after photos?
Yes, I saw some before and after photos
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.29.53
July 16, 2013
The doctor and staff appear friendly...until you pay them. Once they have your money, they become rude and unhelpful. Please find someone else and don't be fooled by the lovely office and initial friendliness.
by Anonymous xxx.xxx.242.70
May 16, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to relax during your appointment?
Yes
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you experience unnecessary pain during your visit?
No
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
No
by Anonymous xxx.xxx.30.229
March 06, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.116.145
January 19, 2013
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain your procedure and the recovery process?
Yes, the entire process was thoroughly explained and they answered all my questions
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.3.209
January 08, 2013
Does this provider have helpful information available online?
Yes
Did this provider answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.95.125
December 11, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you experience excessive complications after your surgery?
Somewhat, it took me a while to recuperate
Did this cosmetic surgeon use current and safe equipment?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.218.157
November 09, 2012
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