Susan Glover, MD

Susan Glover, MD
Urology Group Of W New England 222 Carew St Fl 3 Springfield, MA 01104
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.62.193
March 15, 2012
Are you going to visit this provider again?
If I need to, I'll return
Did this urologist have an entertaining selection of waiting room magazines?
Yes
Was this urologist's office easy to locate?
Absolutely! It couldn't have been easier!
Did this urologist answer all of your questions?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 08, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
Was this urologist's office easy to locate?
Fairly Easy
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 03, 2012
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
December 13, 2011
Was it easy to make an appointment with this provider?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 25, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the waiting room chairs comfortable at this urologist's office?
Yes
Was the waiting area spacious?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 21, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
April 20, 2011
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