Union Dental Center

Union Dental Center
Union Dental Center 201 South Union Avenue Havre De Grace, MD 21078
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Value
5 star average for Value
Recommended
5 star average for Recommended
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Did the staff keep the temperature in the waiting room pleasant?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.199.91
September 30, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Would you recommend this provider to someone who asks for a referral?
Yes
Did your mouth feel clean after your appointment?
Definitely!
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Al Kolan xxx.xxx.75.131
June 09, 2014
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did your teeth cleaning feel rushed?
No
Was the dental equipment clean?
Absolutely! It looked brand new
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.58.149
July 01, 2013
This was the worst treatment I have ever recieved by any medical provider. I would not recommend Dr. Brett Friedman to anyone! Most of the staff seems to be very competpent and helpful, so my complaint is not with them. I have visited this office for the last 9 months and had positive experences with the other Dentist's and staff on several procedures. After todays visit I will have to find a new dentist to replace two crowns that were totally ruined. I could go into more detail but I will not. I really feel sorry for the Dentists that work under him since he doesn't seem to care about them or the patients.
by Rob xxx.xxx.102.124
April 09, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
by no-overbite xxx.xxx.172.59
January 15, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by carolyn broth xxx.xxx.122.166
November 16, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 08, 2011
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