Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.