The waiting room had everything my child could ask for. TV's, toys, magazines.... and not just for younger kids but for adolescents as well. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.